Support

How can we help?

Answers to common questions and a direct contact when you need more help.

How does receipt scanning work?

Photograph the complete receipt in good light. Apple Vision recognizes the text on your iPhone. With Premium, the recognized text is organized into items, quantities, and prices. Review everything before saving.

How do I share purchases?

The household owner creates an invitation under “Household & Members.” After joining, every member can see the shared purchases and insights.

How do I manage Premium?

Open “Profile → Manage Premium.” Apple handles billing and cancellation. You can also manage the subscription in Apple Subscriptions.

How do I delete my account?

Open “Profile → My Profile → Delete Account.” After confirmation, your personal account data is deleted immediately and permanently. Purchases in a shared household remain without your name while at least one person is still a member. As soon as nobody remains in the household, all household and purchase data is also deleted immediately and permanently. Owners of shared households must transfer ownership first. Deleting the account does not cancel an Apple subscription.

I cannot sign in.

Email accounts can request a new password from the sign-in screen. For Sign in with Apple, use the same Apple Account used during registration.

How do I exercise privacy rights?

Use in-app account deletion or email support@pamagames.de. We may verify your identity before fulfilling a request.

Still need help?

Send us an email.

Briefly describe the issue and include the in-app support reference for Premium transfer cases. Never send passwords or complete payment details.

markt-ausgaben-support@pamagames.de